Terms of service

1. Basic Provisions

(1) The following terms and conditions apply to contracts that you conclude with us as the seller (Ambra Cosmetics GMBH) through the website on which you are currently located. Unless otherwise agreed, the inclusion of any of your own terms and conditions is hereby rejected.

(2) A consumer within the meaning of these provisions is any natural person who enters into a legal transaction for purposes that are predominantly not related to their commercial or independent professional activity.

An entrepreneur is any natural or legal person, or a legal partnership with legal capacity, who enters into a legal transaction in the exercise of their independent professional or commercial activity.

2. Conclusion of the Contract

(1) The subject matter of the contract is the sale of goods.

(2) By placing a product on our website, we make you a binding offer to conclude a contract under the conditions specified in the product description.

(3) The contract is concluded through the online shopping cart system as follows:

  • The goods you intend to purchase are placed in the “Shopping Cart.”

  • You can access the “Shopping Cart” via the corresponding button in the navigation menu and make changes at any time.

  • After proceeding to the checkout page and entering your personal details as well as payment and shipping information, all order details will be displayed again on the order summary page.

If you choose an instant payment system,as your payment method:

  • you will either be directed to the order summary page in our online store, or

  • you will first be redirected to the website of the respective payment service provider.

If redirected to the payment system, you will make the necessary selections or enter your payment information there. After completing the payment process, you will be returned to our online store and taken to the order summary page.

Before submitting your order, you have the opportunity to review all information, make changes (including by using your browser’s “Back” function), or cancel the purchase.

By clicking the “Order with Obligation to Pay” button, you legally accept the offer, thereby concluding the contract.

(4) Order processing and the transmission of all information required in connection with the conclusion of the contract are carried out partly by automated email. You must therefore ensure that the email address you have provided is correct, that emails can be received technically, and that they are not blocked by spam filters.

3. Right of Retention and Retention of Title

(1) You may exercise a right of retention only insofar as it concerns claims arising from the same contractual relationship.

(2) The goods remain our property until full payment of the purchase price has been received.

4. Warranty

(1) The statutory warranty rights for defects apply.

(2) As a consumer, you are requested to inspect the goods immediately upon delivery for completeness, obvious defects, and transport damage, and to notify both us and the carrier of any complaints as soon as possible.

Failure to do so shall not affect your statutory warranty rights.